Course Enrolment Terms and Conditions
By checking the box, you agree to these Terms and Conditions.
Agreement to Terms
Enrolling with Staysafe Industry Training (“the RTO”) means agreeing to these Terms and Conditions, a binding agreement between you and the RTO. It covers your enrolment, course participation, and interactions with Third-Party Trainers, as detailed on our website. Completing your course is crucial for achieving your training, career, and licensing goals.
CSQ Eligibility and Financial Obligations
To receive CSQ funding, you must meet certain eligibility requirements — including providing all required evidence and completing units within strict funding timeframes (such as completing units within 30 days of enrolment).
I understand that it is my responsibility to proactively communicate in writing with the RTO if I cannot meet my eligibility requirements for funding within the 30 days or course duration (whichever comes first). Failure to do so may result in not receiving funding.
Please note:
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Being eligible does not guarantee funding. Funding is only applied once all requirements are met and while funds remain available.
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If you do not meet these conditions, you may still complete the course on a full-fee basis. All outstanding fees must be paid in full before a Statement of Attainment is issued.
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Our refund policy, available on our website, outlines the conditions for refunds for deposits and course fees. Cancellation scenarios by either party and course extension handling may incur additional fees.
Course Duration and Completion
Each course has a specified duration based on learning volume or unit competency hours. Upon enrolment and fee payment, you must complete course tasks within this timeframe. Failure to meet deadlines may result in deregistration and removal from our system, subject to our course extension policy. Contact us for help meeting deadlines.
Training Resources and Support
You’ll have access to comprehensive training and assessment resources for self-paced study. Dedicate daily time to study for steady progress. Our platform records your login activity, aiding our trainers in supporting your learning. One-on-one support is available; contact us to arrange appointments.
Communication and Deadlines
Upon enrolment, you’ll receive notifications about course milestones and due dates. Please manage your schedule to meet these deadlines. If a unit becomes overdue, we’ll alert you via SMS or email to prevent course withdrawal or cancellation.
You’re responsible for completing assignments, participating in training sessions, and using the provided resources effectively. Please communicate with us regarding any issues or concerns.
Privacy and Data Security
We protect your personal information in line with our privacy policy, ensuring data confidentiality and security.
Amendments
Staysafe Industry Training reserves the right to modify these Terms and Conditions. Changes will be communicated in writing, and your continued enrolment indicates acceptance.
Acknowledgement
By proceeding, you confirm that you have read, understood, and agreed to these Terms and Conditions, which guide your successful course completion and overall experience with Staysafe Industry Training.