Srep 1: Once you pay the deposit or course fee, our thank you page will have an “enrol now” button that you can click on to get access to your course. 

Enrolment Notifications – What to Expect

Once you enrol in a course with StaySafe Industry Training, you will receive the following:

• A welcome email and SMS confirming your enrolment
• A login link to access your course
• Links to our policies and the Student Handbook on the StaySafe website
• An introduction email with your trainer and assessor’s contact details (mobile number and email address)

These notifications help you get started smoothly and know who to contact for support.

Devices You Can Use to Access Your Course

You can access StaySafe Industry Training courses on a variety of devices, including:

• Android or iPhone
• iPad or tablet
• Laptops and desktop computers

Please note: Some tasks may have limitations when using a mobile phone — for example, you might not be able to upload a PDF document directly into the task.

If this happens, simply email the PDF to your trainer, and they can upload it for you.

Webcam use in Course Tasks

We use your webcam in two ways. Photo capture takes a single photo at key assessment points to confirm the right person is completing the course. It does not record continuously and may be optional depending on your course.

Video response questions require you to record a short video as your answer and webcam access is required for these.

You will be advised if either applies to your course.

Contact our Admin Team if you have questions about webcam use before you start.

If you're having webcam issues: Check that your browser has permission to access your webcam. 

You can test your camera using a free tool like webcammictest.com

Yes! We have thoroughly analysed each state's licensing body to verify our courses and units are in line with their required outcomes. And because we are an RTO, we can issue Statements of Attainments accepted by those governing bodies.

No classrooms, no zoom calls, our trainers don't need to be onsite to sign you off.

Our courses are split into two types, all theory therefore all online OR blended theory and practicals.

All theory means just that; All online where you're completing theory through our Learning Management System.

Our blended Theory and Practicals courses will require you locating jobs/installs/environments that you can perform the practicals on (we provide the guidelines in the course).

Simulated Environments

Practical assessments may be completed in a simulated environment provided it reflects real inspection conditions. This means access to a real regulated pool with an installed barrier, the equipment a licensed PSI would use on site, and the relevant legislation and forms. A simulated environment is not a mock-up—it is a real pool arranged for assessment purposes.

Yes! An email will be sent to you after enrolment with your trainer's contact details. Don't hesitate to contact them during business hours for help.